At Autri Books, we recognize the importance of customer satisfaction and strive to maintain a transparent and fair refund policy.

 

Due to the nature of our products, which primarily consist of classic literature, we have established specific guidelines regarding refunds and returns. Once an order has been shipped, Autri Books does not accept returns or provide refunds, except in the following circumstances:

 

Defective Products: If your order arrives damaged or contains a manufacturing defect, you are required to contact us within 7 days of receiving your order. It is essential to include photographic evidence of the damage along with a copy of your invoice to facilitate the claims process.

Incorrect Orders: In the event that you receive the wrong title or an incorrect shipment, we will replace the item at no additional cost to you. This ensures that you receive the correct product as intended.